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Sub-Zero Wine Storage Error Code EC 10 or EC 12


  • Error code EC 10 or EC 12


  • EC 10: Upper Cabinet Warm Temperature Alarm
  • EC 12: Lower Cabinet Warm Temperature Alarm


  1. Check room ambient temperature, unit performs best between 60°F (16°C) and 90°F (32°C).
  2. Complete the troubleshooting steps in Warm Refrigerator Troubleshooting.
  3. If these troubleshooting steps do not resolve the error code, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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