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700 Series Cracked Drain Sump

Topics:

  • What to do when a 700 Series has a crack in the drain sump area

Cause:

  • Defrost heater too close to sump side wall
  • Defrost system not working and iced bottom of sump causing crack

Answer:

If a 700 Series product develops a crack in the sump area of the product, the unit is unrepairable. Contact the Sub-Zero Wolf Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for further assistance. 

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