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700BR or 427R Drawer Will Not Open


  • 700BR-3 or 427R-3 lower drawer stuck closed
  • Lower drawer on a model 700BR-3 or 427R-3 will not open


  • Wrong drawer tub installed


For troubleshooting steps, refer to Sub-Zero Door Difficult to Open.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair. 


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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