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Sub-Zero Crisper Drawer Does Not Stay Open


  • Crisper drawer will not stay open
  • Crisper drawer closing by itself
  • Why does the crisper drawer close on its own?


The Classic (BI) and Designer (IT, IC) units have a self-close feature on the crisper drawers, which pulls the drawer in.

  1. Make sure nothing is pushing in on the drawer.
  2. Make sure the drawer is open several inches to keep in the open position.
  3. Make sure the unit is level.
  4. If these steps do not resolve the issue, a new drawer may be needed. 

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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