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Sub-Zero Dispenser Ice Delay


  • How to set a Classic Series (BI) dispenser to delay mode
  • How to slow the ice cubes from falling so hard or breaking glasses in dispenser models
  • Do BI internal dispenser models have a delayed dispensing feature?
  • Ice cubes fall all over when using dispenser
  • How to set unit to delay dispense mode


Classic series, 685, and 695 Sub-Zero models can be put in Delay Dispenser Mode. In this mode:

  • Ice cubes dispense in batches and fall with less force.
  • Multiple keystrokes are used to release a small batch of ice from the ice maker into the dispenser chute, then to open the chute to dispense ice.

Sub-Zero recommends that a Factory Certified Service technician completes this change. However, it is possible for customers to change the mode without service.

To enter or exit Delay Mode:

  1. Open refrigerator door and turn the unit off.
  2. Turn the unit back on and close the door.
  3. Lock the dispenser, either by using the Lock key on newer Classic units or by holding the Light key for 5 seconds on other units.
  4. Hold the Ice key down and press the Light key five times within 10 seconds.
  5. The Lock light should blink once, and the dispenser cup will flip open and closed to signal that Delay Mode has been changed.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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