Skip to main content

Freezer Drawer Loose


  • Freezer drawer is loose or wiggles
  • 550, 650 freezer drawer is loose
  • Freezer drawer not aligned


There is some side-to-side play in the freezer drawers on over/under units, including 200/300 Series, 500 Series, and 600 Series models.

If the play is too much and the drawer feels loose, there are shims that can ordered and installed by local Factory Certified servicer.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820