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Refrigerator Door Hinge Cam Replacement


  • Remove or replace the hinge cam on the upper door of models 650, 611, 550, 511
  • Hinge cam replacement on over under doors for 500 and 600 Series
  • Is service necessary to replace a lower door hinge cam on a Sub-Zero unit?
  • What models have a lower door hinge cam?
  • Does the door need to be removed to replace the door hinge cam?


To understand the function of door cams, see Door Cam Operation.

Replacing the hinge cam on an upper door is a two-person job. Factory Certified Service is recommended.

  • This is for the upper door of an over-and-under 500 or 600 Series unit.
  • The cam itself is in the bottom hinge of the door.
  • The only units containing lower door hinge cams are listed below:
    • 501R
    • 501F
    • 511
    • 550
    • 601R
    • 601F
    • 611
    • 650

To replace a door hinge cam, the door has to be removed from the unit.

  1. Empty the door of its contents and remove the door shelves.
  2. Mark the outline of the upper hinge on the upper edge of the door. This is so that when the door is put back on, door adjustment will be close to what it was before.
  3. Support the bottom of the door with a saw horse/ladder or other device from the bottom.
  4. Remove all of the screws holding the upper hinge to the door. Hold the door while doing this so it does not fall.
  5. Separate the door from the hinge and then carefully lift the door off of the lower hinge.
  6. Set the door down on a protective surface.
  7. With a Phillips screwdriver, replace the door cam on the door and hinge cam on the lower cabinet hinge.
  8. Reverse the process to install the door.

See also, 500 and 600 Series Door Adjustments.

Genuine Sub-Zero, Wolf, and Cove parts are available by calling the Factory Certified Parts Distributor in your area. Only filters and cleaners are available for online purchase in the Sub-Zero, Wolf, and Cove Store. Other parts are not available for purchase online. Use Locator to find the Parts Distributor for your area.

Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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