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Sub-Zero Will Not Turn Off


  • Sub-Zero will not turn off when the power button is pressed
  • Turning the dial control down does not turn the unit off
  • Controls not responding, unable to shut unit off


  1. Reset power at the circuit breaker for 30 seconds and retest.
  2. Verify unit is on its own dedicated circuit.
  3. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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