Skip to main content

Convection Steam Oven Cavity Damaged


  • The Convection Steam Oven (CSO) cavity is damaged
  • Burn or scorch marks inside the CSO oven cavity
  • Can a damaged oven interior be replaced?


  1. Clean the cavity. See Wolf Cleaning Reference.
  2. If anything was placed on the oven cavity floor, it can cause damage and permanent staining to occur; the oven cavity is not replaceable.
  3. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

See also, CSO Discoloration. Refer to the product Use and Care Guide for further information.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820