Skip to main content

E Series Lower Oven Cooling Fan HES Stall Detected | 4A10 Error

Topics:

  • Fault code 4A10
  • E Series Model SO3050, DO3050 with 4A10 fault code
  • Stalled Lower Cooling Fan

Cause

  • Lower cooling fan HES stall detected

The cooling fan will detect a stall if both these conditions are true:

  • Speed is below 1200 RPM
  • Speed is more than 200 RPM less than the requested speed

Relay board changes fan speed by pulsating the AC voltage.

  • Multimeters are unable to read pulsating voltage.
  • Pulsating can only be measured with an oscilloscope (O-scope) which is not a common tool for a service technician to have.

The voltage to the speed sensor should be 5 VDC between pin 1 and pin 2 on the harness connector.

Answer:

If error 4A10 occurs, no troubleshooting advice is available and service is required to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair. 

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820