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GR Series Burner Flame Goes Out When Oven Door Opens


  • Flame extinguishes when door is opened
  • Door pulls flame out
  • Flame goes out when using oven


  • Door motion pulls air away from burner


The flame going out when the oven door is opened is considered normal.

  • When the door opens, the motion can pull the primary air away from the surface burner.
  • The auto re-ignition feature immediately re-lights the burner.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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