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Electric Grill Module Does Not Get Hot Enough


  • The Electric Grill Module (IG15/S) does not get hot enough
  • Why is the IG15 not searing food properly?
  • IG15 Grill Module not heating properly


If the Electric Grill is not searing food properly because it does not get hot enough, confirm the electrical power supply provided to the unit.

  • If the power supply is 208V, contact the Sub-Zero Wolf Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST, for a 208V compatible heating element.
  • If the power supply is 240V, contact Factory Certified Service to schedule an appointment for repair.


Refer to the product installation guide for further installation information.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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