Skip to main content

Module Cooktops Error Code E12


  • Error E12
  • Integrated Modules E12
  • New Integrated displays E12


  • Runaway liquid temp
    • More than 20°F rise above setpoint after call-for-heat off for 20 seconds
    • FM15TF/S: added requirement temp is treading upward at the end of 4 minutes


Turn the home circuit breaker to the unit off for 30 seconds then back on again. Then retest the unit operation.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820