Legacy Dual Fuel Touch Pad or Control Unresponsive
- Control panel not working
- Oven light will not turn on or off
- Keys on touch pad will not respond
- Cannot clear or enter information using control panel
- Loose/defective cable connection from oven controller to electronic control housing
- Defective key pad(s)
- Defective electronic control head (ECH)
- Use the pad or tip of the finger and not the fingernail to press the buttons.
- The touch pads respond to reverse magnetism in a person’s fingertips.
- Sometimes, if fingertips are very cold, warming the hands before attempting to press buttons will help the touch pad respond to the input.
- Make sure hands are clean when using controls.
- Verify unit is not in Sabbath Mode; turn oven bezel OFF to exit.
- The control panel may need to reboot.
- Turn the home circuit breaker to the unit off for 30 seconds then back on again.
- Retest the unit operation.
- If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
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