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M Series Oven Upper Left Convection Fan Triac Shorted | 0A31 or 0A20 Error


  • Fault code 0A31 or 0A20
  • Error code 0A31 or 0A20
  • 0A31 or 0A20 shown on control panel
  • M Series Oven shows 0A31 or 0A20
  • Device mapping, failure mapping, location mapping


  • Upper left convection fan triac shorted


  1. Turn the home circuit breaker to the unit off for 30 seconds and reset.
  2. Retest unit operation.
  3. If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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