Skip to main content

HELP Displayed on Microwave

Topics:

  • Help displayed on control panel of Microwave
  • How to clear help setting
  • How to use help setting on Microwave
  • How to enable help feature

Answer:

If HELP is displayed on the Microwave, the Microwave is in the SETUP/HELP Mode.

  • Each setting of sensor reheat, sensor cook, sensor popcorn, micro warm, reheat and defrost has a cooking hint in help mode.
  • To view the help tips, select the mode setting then press the Help button on MW Series Microwaves.
  • Press the SETTINGS button to view help messages on MS and MC Microwaves.
  • The help text appears in the display when cooking in any of these modes.
  • The help text will end automatically. To view again, press Help button again.
  • Press STOP/CLEAR to cancel the help message and clear all options.
  • Press the SETUP/HELP button when HELP appears to view the hint.

MW Series Help Messages

ModeMessage
PopcornUse microwave popcorn. Weight Range 1.5 - 3.5 Ounces.
Sensor ReheatCover with lid or plastic wrap. Weight Range 4 - 36 Ounces.
RiceUse large bowl. Cover. Quantity Range 0.5 - 2.0 Cups.
Baked PotatoesPierce Skin. Place on paper towel. Quantity Range 1 - 8.
Ground MeatCover with wax paper. Weight Range 0.25 - 2.0 pounds.
Fish/SeafoodCover with vented plastic wrap. Weight Range 0.25 - 2.0 pounds.
Frozen EntreesRead package. Adjust cover. Weight Range 6 - 17 ounces.
Frozen SnacksRead package. Adjust cover. Weight Range 3 - 8 ounces.
Frozen VegetablesCover. Do not add water.


MS and MC Microwaves Help Messages

ModeMessage
PopcornUse microwave popcorn. Weight Range 3.0 to 3.5 ounces.
ReheatCover with lid or wrap. Weight Range 4 - 36 ounces.
Baked PotatoesPierce skin. Place on paper towel. Quantity Range 1 - 8 pieces.
Frozen EntreesAdjust cover per package. Weight Range 6 - 17 ounces.
Frozen VegetablesCover. Do not add water. Weight Range 0.25 - 1.5 lbs.
BaconPlace between paper towels. Qty Range 2 - 6 slices.


Refer to the product use and care guide for further information.

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Related Questions 

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820