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Microwave Drop-Down Door Oven Does Not Stop When Timer Reaches "0" or STOP Button Is Touched


  • MDD parts do not stop when supposed to
  • What causes the oven or electrical parts to not stop?


  • Misadjustment of switches
  • Relays 1 and 2
  • Control board faulty
  • Stop switch faulty
  • Short circuit wire harness


Turn the home circuit breaker to the unit off for 30 seconds then back on again. Then retest the unit operation.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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