Use and Care

It's all here: recipes, manuals, events, air and water filters, and answers to the most common (and uncommon) questions fielded by our Customer Care team. We’ll help you enjoy decades of dependable service from your appliances, and countless moments worth savoring in your home.

Use and Care Tips and Troubleshooting

Classes and Events

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Master the modes in your M series oven, and you’ll be able to prepare any delicious dish you can imagine, from prime rib to stone hearth-style pizza. This exciting book gives you tips, techniques and dozens of great recipes – and you can download it in time for dinner, absolutely free.

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Recipes that deliver

The world has no shortage of great recipes, but when you need one that’s made to bring out the best in your Wolf appliances, we’re here for you, with dozens of recipes conceived and prepared in the Wolf kitchens (and consumed with gusto by our own employees). Sticky buns for a crowd made easy with Convection. Slow-roasted ribs in your oven. Beef tenderloin sliders on the griddle. It’s all waiting for you to enjoy.

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Filters and Cleaning

Here you will find select accessories to keep your Sub-Zero, Wolf, and Cove appliances performing their best: water and air purification filters, coffee system care kits and more. For additional sales accessories, contact your local dealer.  

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Video Library

Discover the ways in which Sub-Zero, Wolf, and Cove stand for excellence in quality, performance, design, and customer service. Join Chef Coleman as he demonstrates techniques and product features. Find use and care information and quick start resources in our robust video library.

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Manuals and More

It's here when you need it: a complete library of use and care guides, installation guides and design specifications for current and earlier models of Sub-Zero, Wolf, and Cove products.

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Factory Certified Parts

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Authentic Hardware

A Factory Certified Parts provider carries only genuine Sub-Zero, Wolf, and Cove parts for your appliances. Factory Certified parts are always in stock, which makes for a faster delivery time—most will arrive at your home within two days.

Parts For The Life Of Your Product

All Sub-Zero, Wolf, and Cove products are designed and tested to last for decades. We make sure that most replacement parts will be available for at least 15 years, and many for much longer.

An Extra Year Of Full Warranty

Factory Certified parts are designed and tested to ensure optimum performance and are all covered by a comprehensive one-year replacement warranty.

Factory Certified Service

Experienced Servicers

Our technicians are independent professionals; handpicked, rigorously screened, and trained by Sub-Zero, Wolf, and Cove. Their demanding performance standards cover product maintenance, diagnostics, repair, and customer relations. This includes our commitment to providing white-glove service while in your home.

Competitive Rates And Authentic Hardware

Factory Certified servicers provide true worry-free service at fair, competitive rates. They only use genuine Sub-Zero, Wolf, and Cove parts for your appliances and have many of them on hand for a faster resolution to your appliance needs. These parts are designed and tested to ensure optimum performance and are all covered by a comprehensive one-year replacement warranty.

Service You And Your Appliances Deserve

As specialists in Sub-Zero, Wolf, and Cove equipment, we appreciate the fine homes and busy lives of our customers and go out of our way to minimize disruption to your household and your schedule.

Your servicer will make sure to thoroughly explain the problem before servicing your appliance. For every service call, it is our goal to provide results that ensure your satisfaction

Customer Service


Whether you’re shopping for appliances or have questions about those you already own, we’ve got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

Call us at (800) 222-7820

Customer Care and Support