- Set oven temperature through the connected appliance app
- Temperature on app is not the same as the temperature on the oven
- App temperature and oven temperature do not match
Steps to Verify Issue:
To set the oven temperature:
- Go to the oven dashboard on the app.
- Tap the temperature.
- Scroll to select the desired temperature.
- Tap Done. The new target temperature appears on the dashboard.
The oven timer can be viewed, set and changed using the Sub-Zero Group Owner's App.
- The app and the oven may not match exactly
- The app updates every 30 seconds. As a result, the temperature on the app and the temperature on the oven display will rarely match.
Contact the Sub-Zero and Wolf Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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