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Sub-Zero Classic Series (BI) Refrigerator or Freezer Lights Not Turning Off


  • Classic series (BI) lights do not turn off, stay on all the time
  • Classic series light bulbs not going off
  • Defective door switch


  1. If applicable, verify the accent lights are not the issue.
  2. Verify nothing is preventing the door from fully closing.
  3. Open the door and push the door switch in and out and wiggle it back and forth. If the lights are not affected, replace the door switch.
  4. Refer to Classic Series (BI) Light Switch Replacement for part numbers and instructions.
  5. Service can replace the light switch, if desired. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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