Sub-Zero with Ice Behind Crisper Drawer
- Why won't the crisper drawer close properly?
- What is preventing the crisper drawer from closing?
- Why is ice forming behind the crisper drawer?
- Crisper drawer or slides are jamming
- Verify that the crisper drawer is installed properly.
- Inspect the crisper drawer and drawer slides for damage.
- Contact a Factory Certified Parts Distributor to order parts if needed.
- Open the refrigerator door and inspect the back wall of refrigerator.
- If there is condensation, frost, or ice built-up on the back wall, refer to Ice Forming on Back Wall of Refrigerator.
- Remove the crisper drawer and crisper shelf assembly; if equipped, remove all lower storage drawers as well.
- If there is no condensation, water, or ice found near, behind, or underneath the drawer(s), then the drain area is not impacted.
- Ice might appear due to food debris, standing water, or ice buildup clogging the drain trough or drain tube, which is found along the back wall.
- The drain trough and drain tube will only be visible on a 200, 300, 500, or 600 Series, refer to 200/300-500-600 Series Refrigerator Drain Tube Cleaning.
- For 400 (Wine Storage), 700 (Designer (formerly Integrated)), 648PRO, and Classic (BI) Series, refer to Drain Tube Cleaning (BI-700-400-648PRO Series).
- See also, Water Under Crisper Drawers.
Refer to the product Use and Care Guide for further information.
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