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Ventilation Hood Powers Off During Use


  • Why would the ventilation hood power off during use?
  • Does the heat sentry cause the hood to power down during use?


The ventilation hood heat sentry activates when the exhaust temperature reaches approximately 200°F and deactivates when the exhaust temperature decreases to 186°F so the heat sentry would not cause the hood to turn off while the cooking product is in use.

If the hood turns off while the cooking product is in use:

  1. Ensure the unit is connected to the specified electrical power source and has not come unplugged.
  2. Confirm if power to both the blower and lights shut off or just one of the two.
  3. If both blower and lights are off, turn the home circuit breaker to the unit off for 30 seconds then back on again then retest the unit operation.
  4. Refer to the product installation guide for further information.
  5. See also, Ventilation Hood Will Not Turn On or Off.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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