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Ventilation Hood Will Not Turn On or Off


  • Why did the Pro Ventilation or Cooktop (CT) Hood turn on automatically during cooking?
  • How does the ventilation hood turn on by itself?
  • Ventilation system will not turn on or off


  • Circuit breaker switch tripped off
  • Not plugged in
  • Incorrectly wired
  • Blower failure


If a Wolf Ventilation System will not turn on or off:

  1. Verify proper installation. Refer to the product Installation Guide for further information.
  2. If the product is installed properly:
    • Verify knob is not broken.
    • Reset at the circuit breaker.
    • Verify blower is plugged in. Blower plug is found inside the hood shell.
  3. Cooktop (CT) Wall, CT Island, CTE Low Profile, and all Pro Ventilation Hoods use a heat sentry feature.
    • This turns the ventilation hood on when heat is sensed and adjusts the blower speed automatically.
  4. See also:

Refer to the product Use and Care Guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair. 

See also:


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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