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Sub-Zero Door Left Open


  • Door was left open
  • Refrigerator beeping
  • Lights in the refrigerator or freezer are out after door left open
  • Excess moisture in refrigerator or Wine Storage unit
  • Frost build up in the freezer



A door may be left open accidentally, because food or a shelf is blocking the door.


  1. Close the door.
  2. Remove any items blocking the door and close the door.
  3. Allow 24 hours for unit to return to set temperature.
  4. If the door was left open for an extended time, check for the following issues:
  5. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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Call us at (800) 222-7820