Wolf Full-Extension Oven Rack Troubleshooting
- Full-extension easy glide rack hits the oven door when pulled out, not moving on one side, screeching, squeaking, or stuck
- Can the full-extension easy glide oven rack be repaired or adjusted?
- Can a rack be lubricated or greased?
- Full-extension ball-bearing rack rolls forward or comes out when oven door is opened
- All oven racks and glides should be removed for the self-clean cycle. Failure to remove racks during self-clean may cause discoloration, distortion, squeaking/screeching of glides, and permanent damage.
- Oven cleaner may be used on the full-extension ball-bearing rack. However, care should be taken to prevent cleaner from getting into the glides, which can cause damage.
- Replacement components or parts for full-extension racks are not available.
- No repair instructions are available for full-extension racks.
- If damaged, a new oven rack is needed. Refer to Full-Extension Ball-Bearing (Easy Glide) Rack Information for rack part numbers.
If a rack is hitting the door:
- On an E Series or L Series Oven or Dual Fuel Range, verify that the correct rack is being used.
- Full-extension ball bearing racks are not designed to be used in the lowest rack position. Instead, the full-extension door rack should be in the lowest rack position.
- The full-extension door rack pulls out of the unit onto a track on the oven door. See also, Wolf Oven Full-Extension Door Rack.
- Verify that the door is opening to a full 90 degrees.
- See also, Wolf Oven Door Height Adjustment.
If racks slide forward when oven door is opened:
- Remove oven racks.
- Remove oven rack guides.
- See Remove Oven Racks and Rack Guides.
- Refer to the product Use and Care Guide for further information.
- Install the oven rack and note if it slides forward without pulling on it.
- See Full-Extension Ball-Bearing Rack Information for installation instructions.
- If the rack still slides forward unassisted, a new oven rack is needed. Refer to Full-Extension Ball-Bearing (Easy Glide) Rack Information for rack part numbers.
If any of the following occur, a new full-extension ball bearing (sliding) rack is needed:
- Rack is installed properly but is stuck, does not move in or out fully, or is not gliding.
- Rack was left in oven during self-clean mode and is now screeching or not moving smoothly.
- Racks are squeaking when pushed in or pulled out.
- Rack was sprayed with cleaner that desolved glide grease.
- Grease used is a hi-temp food grade grease (food machinery grease).
- Wolf does not sell replacement grease, nor recommend any specific producer.
Order Replacement Rack
- Contact a Factory Certified Parts Distributor to order parts.
- Refer to Full-Extension Ball-Bearing (Easy Glide) Rack Information for rack part numbers.
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