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Ceiling-Mounted Hood Does Not Operate


  • Ceiling-Mounted Hood does not operate
  • Ceiling hood not working, does not turn on
  • Ceiling-Mounted Hood not turning on


  1. Verify power is on.
  2. Verify wire harness was installed correctly.
  3. Verify electrical power to the hood and the home circuit breaker is on.
  4. The remote control comes paired to the product. See Ceiling-Mounted Hood Remote Control for more information.
  5. See also, Ceiling-Mounted Hood Remote Control Not Responding.


Refer to the product Use and Care Guide for further information.

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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