- How do you lock the water and ice dispenser in a Classic (formerly Built-In) model?
- How do you unlock the dispenser?
- Why is the key icon illuminated beneath the light button on the dispenser control panel?
- What does the red key icon by the dispenser mean?
- Ice or water dispenser does not work
Steps to Verify Issue:
To lock the dispenser:
- Press and hold the Light button for 5 seconds to turn on the dispenser lock.
- The lock indicator (key icon) beneath the Light button illuminates when the dispenser locks.
- Locking the dispenser disables the water and ice dispensing features.
- To unlock, press and hold Light for 5 seconds.
If the dispenser does not unlock using the steps above:
- Turn the home circuit breaker to the unit off for 30 seconds and back on again.
- Retest the unit operation.
- If the unit is still locked after these steps are complete, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
Classic (formerly Built-In) dispenser lock function:
- When locked, the lock key becomes red for 3 seconds and then goes dark.
- To keep lock key red while locked, press and hold the Ice key. Then press the Water key two times.
- Repeat to turn red light off when locked.
- Lighting works in lock mode. Ice and water are disabled.
For additional information, refer to:
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