Skip to main content

Sub-Zero Unit with Ice and Water Dispenser Dripping


  • Classic Series (BI) external water dispenser drips
  • Water leaks from water dispenser when not in use
  • Water sputters when dispensed


  • Low water pressure
  • Air in water line
  • Defective switch


  1. Verify the water tank is full.
    • Press and hold WATER or the water dispenser button until water flows from the dispenser.
    • It may need to be pressed for 60 seconds for water to fill the internal reservoir tank.
    • Refer to Priming the Water Dispenser Tank for more information.
  2. Remove water filter then repeat step 1 to determine if water filter is clogged.
  3. Water will drip for a second after releasing the button. This is considered normal.
  4. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.
  5. See also:


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820