Product Software Updates
- Can customers update software?
- Can the unit software be updated using the Sub-Zero Group Owner's App?
- How to update product software for Sub-Zero Group Owner's App use
- Steps to update software
Unit software updates, when available, require a service visit. Contact Factory Certified Service to schedule an appointment for repair.
- The Sub-Zero Group Owner's App cannot be used to update the unit's software.
- The Sub-Zero Group Owner's App itself can be updated without a service visit. See also, Sub-Zero Group Owner's App Updates.
The connectivity module (puma device) on a connected appliance can also be updated without a service visit.
- See also, Connected Module Firmware Updates.
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