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Sub-Zero Group Owner's App PIN Pairing Failed

Topics:

  • Sub-Zero Group Owner's App did not accept PIN
  • PIN did not work to connect appliance

Troubleshooting:

  1. Verify that the correct PIN has been entered. See also:
  2. If an error code is present, search for the error code shown using the Ask Your Question box to check for more specific troubleshooting information.
  3. If the appliance continues to not accept the PIN, the appliance should be removed from the device's Bluetooth settings. In your mobile device's settings menu, go to Bluetooth settings.
  4. Find the appliance in the known Bluetooth device list.
  5. Remove or “forget” the appliance.
  6. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  7. Retry pairing the appliance.

See also, Sub-Zero Group Owner's App Unable to Display the PIN.

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 

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