- Why is water leaking from underneath a Sub-Zero?
- Why would water leak from the bottom of a Sub-Zero?
- What would leak water below a Sub-Zero?
Steps to Verify Issue:
- If the amount of water is greater than a pint, it is likely from the water valve on the product or the home plumbing connections to the unit.
- Find the water supply shut-off valve and turn the water supply off. See also, Water Line Shut-Off Valve Location.
- Remove the kickplate.
- Find the home water supply connection to the unit.
- If the water is leaking from the home plumbing connections, contact a local plumber.
- If water leaks from the water valve on the product, the water valve may need replacement.
- If water leaks from the drain pan area, the pan may be missing, cracked, or broken. Replace the Drain Pan if needed.
- If water is overflowing from the drain pan, verify it is properly installed and level.
- If there is a standing puddle, solid stream, or water flow, it may originate from inside the refrigerator or freezer section. See Water Leaking from Sub-Zero for suggestions.
- If there is water on the door, door hinge, or door gasket, the drain tube may be clogged. See Water Leaking from Sub-Zero for suggestions.
Drain pans on the following units are not accessible:
- 700 Series
- Designer (formerly Integrated) Series
- Wine Storage Units
- Undercounter Series
If these steps do not resolve the water leaking issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
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