Topics:

• How to order air filters, water filters, or cleaners
• Replace Wolf grates, knobs, or other accessories
• Purchase extra Sub-Zero shelves, bins, or other accessories
• What parts can be purchased locally?
• Purchase product parts for repairs
  

Answer:

The process to purchase authentic parts for Sub-Zero, Wolf, and Cove varies based on what parts are needed.

Filters and Cleaners for Sub-Zero and Wolf 

Visit the Sub-Zero Group Online Accessories Store for products such as:

• Sub-Zero air and water filters
• Sub-Zero ice maker cleaners and sanitizers
• Wolf Convection Steam Oven descaling solution
• Wolf Coffee System descaling solution

Note that Canadian customers must order through a Canadian Factory Certified Parts Distributor. It is not possible to order filters online in Canada.

See also:

• Purchase Signature Polish
• Purchase Sub-Zero Air Filters
• Sub-Zero Water Filter Part Numbers

Sales Accessories for Sub-Zero, Wolf, and Cove

Contact a Local Dealer to purchase add-on accessories for Sub-Zero, Wolf, and Cove products. This includes accessories such as:

• Sub-Zero shelves and bins
• Wolf oven bake stone kits and dehydration kits
• Wolf oven grates, knobs, racks, and probes
• Wolf grill liners and covers
• Cove kickplates

For details about available accessories, refer to the Sub-Zero Group Online Accessories Store. For information about accessories for a given product, refer to the relevant Product Page.

Locally Available Parts

Some parts, such as replacement light bulbs or screws and other hardware, can be purchased from local sources. See also:

• Electric Oven Light Bulb Replacement
• Sub-Zero Light Bulbs
• Sub-Zero Standard and Accessory Handle Options and Information
• Sub-Zero Custom Panel Dimensions

Other Replacement Parts for Sub-Zero, Wolf, and Cove

Genuine parts for Sub-Zero, Wolf, and Cove products are available by calling the Factory Certified Parts Distributor in your area.

• Use Locator to find the Parts Distributor for your region. Verify your zip code is at the top of the page.
• In Canada, use the Canadian Service Locator to find the Factory Certified Parts Distributor in your area.

Parts Distributors have access to look up part numbers to make sure the correct parts are sent.

•  A list of part numbers for each model is NOT available through the Sub-Zero, Wolf, and Cove website, as replacement parts are not available for purchase online. Parts Distributors are strategically located to expedite delivery of parts to all customers.
  
• Parts purchased through a Factory Certified Parts Distributor have a 1-year part warranty for any issues with part reliability.

Additional Information

The best way to verify part availability, reliability, and pricing is for Sub-Zero, Wolf, and Cove to sell parts through a select number of Factory Certified Parts Distributors.

• Sub-Zero Group, Inc., and our affiliated Factory Certified Parts Distributors do not sell parts for resale.
  
• Issues regarding part number accuracy, pricing, quality, or shipping using an unauthorized parts provider are not supported by Sub-Zero Group, Inc.
• Parts are not available through local retailers, wholesalers, or unauthorized resellers.

For concerns about part number accuracy, pricing, quality, shipping, or availability after speaking with the Parts Distributor, contact Sub-Zero, Wolf, and Cove Customer Care at [email protected], or call 800.222.7820 Monday-Friday, 7:00 a.m. - 7:00 p.m. CST.