Dual Fuel Surface Burners Click or Do Not Ignite - Above Serial # 17000000

Topics:

  • Constant or intermittent sparking or clicking on Dual Fuel gas surface burner
  • DF Gas burner does not click above serial number 17000000
  • Surface burner clicking when charbroiler is in use
  • DF surface burner clicking when griddle is in use
  • Surface burner continues to click after ignition
  • Surface burner continues to click after the burner has been turned off
  • Burner clicks when not in use above serial number 17000000
  • Gas burner will not shut off
  • Dual Fuel surface burner does not click at all

Steps to Verify Issue:

If a Wolf gas burner has clicking issues:

  1. Verify burners are clean and dry using the Wolf Cleaning Reference Guide and How to Clean Surface Burner Caps and Rings.
    • Ignitor can be gently cleaned with a soft, dry toothbrush if needed.
    • Clean food particles out of holes in the burner assembly using a toothpick.
  2. Make sure burner cap is positioned properly.
  3. If the unit was recently cleaned or a spillover occurred and the ignitor is wet, let the unit dry. Use a hairdryer as needed to speed up the process.
  4. Verify power is supplied to the product.
  5. If the burner or unit was not used in a while, more clicking may occur. Turn the burner off after 10 seconds. If not lit, wait a minute and try again.
    • It may take time to clear the lines of air and deliver gas to the burner for ignition.
  6. Verify the pan is not too large, starving burner for air. Large pots/pans can starve the burner for oxygen, causing the flame to lift, searching for oxygen.
    • Try turning burner to a lower setting. If sparking stops, the pot/pan may be too large.
  7. If the burner clicks when the charbroiler is in use, turn on the ventilation hood. Wolf suggests turning the hood on before the charbroiler.
  8. Make sure burner control knob is not stuck; push in or down on the knob and then release, the knob should spring back into place.
  9. Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest operation.
  10. See also:

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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