Sub-Zero Group Owner's App Unknown Appliance
Topics:
- Unknown appliance appears in Sub-Zero Group Owner's App
- What is an unknown appliance?
- How to correct an unknown appliance in the app
Troubleshooting:
- For Sub-Zero refrigerators, Cove Dishwashers, or Wolf ranges, verify that the connect setting is turned on. For instructions, refer to:
- Certain Sub-Zero models have a connect setting that must be turned on. To turn on, refer to Connect Sub-Zero Appliance to the Sub-Zero Group Owner’s App.
- For Wolf appliances, refer to Induction Range Oven Connected Feature or Dual Fuel Range Oven Connected Feature.
- All Cove appliances ship with the connect setting turned off. To turn on, refer to Connect Cove Appliance to Sub-Zero Group Owner's App.
- If service was recently performed on the unit or a new connected module was recenly installed, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
DID THIS ANSWER YOUR QUESTION?
We're standing by with answers
Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.
Call us at (800) 222-7820