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Sub-Zero Group Owner's App Difference Between Wi-Fi Connected and Bluetooth Only Mode


  • Is my appliance connected to Wi-Fi or Bluetooth?
  • Bluetooth Only Mode vs. Wi-Fi Connected Mode
  • What is the difference between Bluetooth Only Mode and Wi-Fi Connected Mode in the Sub-Zero Group Owner’s App?


Note that Bluetooth Only Mode is accessible only for Legacy Designer Series (IT, IC, ID) starting with serial number 5959000. 

  • Bluetooth Only Mode is optional. Units starting with serial number 5959000 can use either Bluetooth Only Mode or Wi-Fi Connected Mode.

Wi-Fi Connected Mode

If Wi-Fi Connected Mode is selected in the Sub-Zero Group Owner's App, the appliance will pair to the home Wi-Fi network. 

  • All Sub-Zero, Wolf, and Cove connected capable appliances can use Wi-Fi Connected Mode
  • Refer to Sub-Zero Group Owner's App Overview for information on Wi-Fi Connected Mode and its accessible features. 

If a home has Legacy Designer products as well as other connected capable appliances, Sub-Zero recommends pairing all appliances using a Wi-Fi connection for ease of use.

  • If some appliances are paired with Bluetooth Only Mode and others are paired using Wi-Fi Connection Mode, the app must be switched between the Bluetooth and Wi-Fi modes to control the respective appliances.

Bluetooth Only Mode

If Bluetooth Only Mode is selected in the Sub-Zero Group Owner’s App, your mobile device will pair to the appliance via Bluetooth. Bluetooth Only Mode allows pairing without a Wi-Fi connection or creating a user account. 

  • When the appliance is in Bluetooth Only Mode, a Bluetooth icon will appear in the upper-right corner of the appliance home screen.

The following features are available in Bluetooth Only Mode:

  • Monitor and control appliance temperature
  • Control Ice Maker settings such as Max Ice and Night Ice
  • Monitor or change modes such as Sabbath, High Usage, and Vacation
  • Monitor Air Purification and Water Filtration status including days of purifier and filter life remaining. 
  • Access product information such as manuals, serial number, and warranty. 
  • Refer to Legacy Designer Series (IT, IC, ID) Connected Feature for further information on Bluetooth Only Mode accessible features. 
    • Users must stand within 20 feet of the appliance in order to use the app with the appliance. 

The following features are not available in Bluetooth Only Mode:

  • Access or control appliance from outside Bluetooth range (approximately 20 feet)
  • Receive appliance notifications through the app
  • Create a Sub-Zero Owner's App account
  • Access Virtual Assistants
  • Access Smart Reorders

All of the listed features are available in Wi-Fi Connected Mode.

For further information on Bluetooth Only Mode, see Sub-Zero Group Owner’s App Bluetooth Only Mode Overview.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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