Sub-Zero Refrigerator or Freezer Too Cold
- Why is food freezing in the refrigerator?
- Food in refrigerator is frozen regardless of where it is placed
- Refrigerator running too cold and freezing food
- Should the top of the refrigerator be colder than the bottom?
- Why is my Sub-Zero refrigerator freezing?
If food items are freezing in the refrigerator section or it seems colder at the top than the bottom of a Sub-Zero product:
- Address any error codes or messages shown.
- Verify the unit temperatures are properly set. See Refrigerator and Freezer Temperature Settings.
- Clean the Condenser if it has not been done in the past 6 months.
- If the temperature on the display is extremely cold, see Extremely Cold Temperature on Display.
- Make sure the light diffuser is installed:
- If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.
- How to Measure Temperatures in a Refrigerator or Freezer
- Sub-Zero Warm Refrigerator Troubleshooting
- Sub-Zero Warm Freezer Troubleshooting
- Sub-Zero Refrigerator and Freezer Temperature Settings
Tip: Follow the same troubleshooting for a freezer that is too cold.
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