Thank you for choosing Sub-Zero, Wolf, and Cove. Your business is greatly appreciated. Your trust, even more so. As such, we take our mission to deliver high-quality products and experiences extremely seriously. At this time, significant disruption across many industries is inhibiting our ability to deliver the highest-quality experience. Through transparent communication and our obsession with details, we hope you feel informed about the situation as we continue working tirelessly to fulfill each order.
Due to surging appliance demand and supply chain interruptions caused by the pandemic, global microchip shortages, and repercussions of the severe storms in Texas last winter, we are experiencing extended lead times for many of our products. Unprecedented as these circumstances may be, we are acutely aware of their impact, and offer our sincerest apologies for any inconvenience you may have experienced during this time.
We are working closely with our suppliers to minimize the impact of these delays on our retailers and customers and continue to distribute our products as quickly as possible. We thank you for your patience and understanding throughout this process.
If you have placed an order and wish to inquire on timing, please contact your Sub-Zero, Wolf, and Cove retailer for the most current information. Please call Customer Care at (800) 444-7820 with all other questions or concerns.