Skip to main content

Sub-Zero Classic Series (BI) External Ice or Water Dispenser Does Not Work


  • Classic series (BI) ice dispenser does not work
  • Ice does not come out of regular dispenser chute
  • How to fix BI product ice dispenser that does not work


See the troubleshooting tips in:

If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820