Skip to main content

Sub-Zero Ice and Water Dispenser Cleaning Instructions


  • Clean hard water stains and water lines from my ice and water dispenser?
  • What is the best product to clean the dispenser?
  • The glasswell grille finish is coming off
  • Dispenser cleaning to remove odor from dispenser model refrigerators


To clean stainless steel portion of dispenser:

To clean internal water lines and ice chute:

  • Calcium buildup in the ice chute may be cleaned with a 1:1 vinegar and water solution. Clean reachable area with a rag and the solution, then clean with a damp cloth.
  • If mold or other residue develops in the internal water lines or ice chute, contact Factory Certified Service to help with cleaning.
  • The water line to the unit is either copper or PEX, and a plumber might suggest how to clean them.

Inside the unit, there is nothing to clean nor should it require cleaning.

To clean a Sub-Zero door dispenser:

  1. Remove dispenser water grille. See image below for example.
  2. Dry any spills from removing water grille.
  3. Clean dispenser and grille using soft cloth with solution of mild dish detergent, baking soda, and water.
  4. Rinse with clean damp cloth and dry.
  5. See also, Clean Stainless Steel and Platinum.

Refer to the product Use and Care Guide for further information.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820