Sub-Zero Group Owner's App Wi-Fi Setup Troubleshooting


  • How to fix if Wi-Fi connection to an appliance fails
  • Message network not compatible appears in Sub-Zero Group Owner's App for Wi-Fi connection
  • Wi-Fi Protected Access available
  • "Network not compatible" error message

Steps to Verify Issue:

Refer to the troubleshooting steps in Connected Appliance Connectivity Troubleshooting.


For further assistance contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

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