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Sub-Zero Designer (IT, IC) Door Closes Itself

Topics:

  • Designer (IT, IC) door not closing on its own
  • Designer door is closing on its own
  • Designer door does not stay open
  • Door does not stay open

Steps to Verify Issue:

If the door is not staying open, the unit may not be properly installed.

  • If the unit is not level in the installation, the weight of the food and the door will prevent the door from staying open beyond 90°.
  • Replacing hinges will not help if the door is staying open at 90° or greater.
  • The hinges are not adjustable.
  • Refer to Designer and Designer Wine Door Soft Close Feature for normal door closing operation.

Refer to the product Installation Guide for further installation information.

Answer:

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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