Sub-Zero Group Owner's App Error BTLE2 or BTLE3
- How to fix D-BTLE2 or D-BTLE3 error in mobile app
- BTLE-2 or BTLE-3 shown on screen in Sub-Zero Group Owner's App
- BTLE 2 or BTLE 3 error code
- The Bluetooth connection to the appliance has been lost. This is required to communicate with the appliance at this moment.
- Bluetooth error 2
- Bluetooth error 3
- App could not find appliance using Bluetooth
- Appliance out of Bluetooth range
The app could not use Bluetooth® to find the appliance.
- Verify that the device is within 10 feet of the appliance.
- Make sure the app is updated to the latest version. Refer to Sub-Zero Group Owner's App Updates.
- Force close the Sub-Zero Group Owner’s App.
- Clear the cache on the Sub-Zero Group Owner's App.
- iPhone: Settings > General > iPhone Storage > select the app > delete app
- Android: Settings > swipe to and tap Apps > select the app you want to clear > Storage > Clear cache.
- Remove all appliances from the phone's Bluetooth settings. Open Bluetooth settings. Select the appliance. Tap to forget this device.
- Turn off Bluetooth from the phone’s settings.
- Reopen the Sub-Zero Owner’s App (with Bluetooth still disabled).
- Tap the button to Add an Appliance.
- Once the Bluetooth scan starts, with the heading “Add an Appliance” appearing at the top of the screen, turn Bluetooth back on.
- Select the desired appliance and proceed with the setup process.
- See also Connected Appliance Connectivity Troubleshooting or Sub-Zero Group Owner's App Troubleshooting.
- If these steps do not resolve the issue, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for assistance.
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