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Sub-Zero Group Owner's App Error E900 or E901


  • How to fix E900 or E901 error in mobile app
  • E-900 or E-901 shown on screen in Sub-Zero Group Owner's App
  • E 900 or E 901 error


  • Connection to Bluetooth timed out


The Bluetooth connection timed out. Try again after the following:

  1. In the mobile device's settings, verify Bluetooth Is Turned On on the device the app is installed on.
  2. Stand within 10 feet of the appliance.

See also:

If these steps do not resolve the issue, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for assistance.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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