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Connected Appliance Service Alerts

Topics:

  • Do connected appliances alert owners if repairs are needed?
  • Does a connected appliance contact service for a customer?

Answer:

Sub-Zero and Wolf customers do not receive error code notifications or service alerts through the Sub-Zero Group Owner's App.

  • Error code examples not shown as a Sub-Zero Group Owner's App notification include MDL circuitry error, F1, EC40.
  • Factory Certified Service companies do not receive auto-generated product issue information.
  • Examples of notifications that can be received from the Sub-Zero Group Owner's App include: oven reached preheat set temperature, timer finished, door ajar, and app-specific notifications.

See the Connected Appliance Quick Start Guide for help with getting connected.

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