Sub-Zero Group Owner’s App Stuck in Time Zone Setup
- Set Time Zone instruction will not go away
- Sub-Zero Group Owner’s App stuck in Set Time Zone setup
- Pairing process will not set time zone
- Cannot set time zone in the Sub-Zero Group Owner's App
- Set Time Zone cannot be completed in the Sub-Zero Group Owner’s App
If the Sub-Zero Group Owner’s App stalled during the Time Zone setup in the pairing process, attempt the following troubleshooting steps:
- After selecting the appliance time zone, exit out of the Sub-Zero Group Owner’s App.
- Restart the Sub-Zero Group Owner’s App.
- Appliance will show as associated and the issue will be resolved.
- Verify that the app is updated to the latest version. For update instructions, refer to Sub-Zero Group Owner's App Updates for Android.
- Close out the Sub-Zero Group Owner’s App and reopen.
- If the appliance appears on the home screen, no further action is needed.
- If the appliance does not appear, attempt the pairing process again. See also, Sub-Zero, Wolf, and Cove Connected Appliance Pairing.
If these steps do not resolve the issue, no further troubleshooting advice is available. Contact the Sub-Zero Customer Care Team at [email protected] or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST.
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