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648PRO Drawer Does Not Stop when Opened


  • 648PRO top freezer drawer does not stop when pulled out
  • Why is drawer coming all the way out on the 648PRO?
  • How are the drawers installed in a 648PRO or 648PROG?


Verify the following if the drawer of a 648PRO does not stop when opened:

  • Does the drawer look even when pushed all the way in? If not, straighten it out and push back in.
  • Is the drawer seated properly on the rails? If not, remove the drawer and reseat it.
  • Refer to drawer removal and install in the product Use and Care Guide.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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