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Designer Series (IT, IC) Door Closes Itself


  • Designer (IT, IC) door not closing on its own
  • Designer door is closing on its own
  • Designer door does not stay open
  • Door does not stay open


If the door is not staying open, the unit may not be properly installed.

  • If the unit is not level in the installation, the weight of the food and the door will prevent the door from staying open beyond 90°.
  • Replacing hinges will not help if the door is staying open at 90° or greater.
  • The hinges are not adjustable.
  • Refer to Designer and Designer Wine Door Soft Close Feature for normal door closing operation.

Refer to the product Installation Guide for further installation information.

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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