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Convection Steam Oven Diagnostic Mode Is On Message


  • What does the Convection Steam Oven (CSO) "Diagnostic mode is on" message mean?
  • CSO Diagnostic mode is on error message


  • Diagnostic mode is on


The CSO message, "Diagnostic mode is on," means the service diagnostics are turned on for the product.

To turn off Diagnostic mode:

  1. Press Off.
  2. Alternatively, the Diagnostic mode turns off automatically after 1 hour.
  3. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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