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Convection Steam Oven Displays Please Close Door


  • What does "please close door" mean for a steam oven?
  • Why does the Convection Steam Oven (CSO) have a close door error message?


  • Door is open


  1. Verify oven racks are installed completely and not blocking door from closing.
  2. Reset unit at breaker and see if message reappears.
  3. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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