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Vacuum Seal Drawer Wrench Icon


  • Service icon appears on Vacuum Seal Drawer (VS24)
  • VS24 steady wrench icon and drawer does not work
  • How to clear the service wrench icon on the VS24


  • Lid not sealing
  • Drawer not getting a good seal


The service icon will appear when the VS24 Vacuum Seal Drawer is not getting a good seal.

  1. Clean the lid gasket with a damp cloth.
  2. Close the lid and press down.
  3. If the service icon does not clear or keeps coming back, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

Refer to the product Use and Care Guide for further information.

If the dehumidification icon  appears, see also Vacuum Seal Drawer Pump Dehumidification Cycle.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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